tableplus FAQ – Everything You Need to Know

Creating a tableplus account takes less than three minutes and can be done entirely on your mobile phone. Head to the Register page and fill in your mobile number, a valid email address, and a secure password of your choice. You will then receive a one-time PIN via SMS to verify your Philippine mobile number — enter it on the next screen to confirm your identity. Once verified, you may be asked to complete a brief KYC step by uploading a government-issued ID such as a PhilSys card, passport, or driver's licence. After approval, your account is fully active and you can make your first deposit using GCash, Maya, or other supported local payment channels. The entire process is encrypted end-to-end, so your personal details are always protected. If you run into any issue during sign-up, our support team is available around the clock to assist you.

tableplus requires a valid, government-issued photo ID to complete identity verification in line with responsible gaming and anti-money-laundering guidelines. Accepted documents include the Philippine National ID (PhilSys), passport, SSS or GSIS card, driver's licence, PRC ID, and voter's ID. You will need to upload a clear photo or scan of the front and back of your chosen document — make sure all four corners are visible and the text is legible. A selfie holding the ID may also be requested to confirm the document belongs to you. Most KYC reviews are completed within a few hours during business days, though some cases may take up to 24 hours. You will receive an email or SMS notification once your account has been verified. Until KYC is complete, certain withdrawal limits may apply to your account.

No — each player is permitted to hold only one active tableplus account at any time. Creating duplicate accounts is a violation of our Terms and Conditions and may result in the suspension or permanent closure of all associated accounts, including any balances held within them. If you have accidentally created a second account, please contact our support team immediately so the duplicate can be closed without penalty. If you have forgotten your login credentials for your original account, use the password reset function on the Login page rather than registering again. Our system cross-checks mobile numbers, email addresses, and ID documents to detect duplicate registrations. Playing responsibly means keeping your account details accurate and up to date at all times.

If you have forgotten your password, go to the Login page and tap the "Forgot Password" link below the sign-in form. Enter the mobile number or email address linked to your tableplus account and you will receive a reset code via SMS or email within a few minutes. Enter the code on the verification screen, then choose a new strong password — ideally a mix of uppercase letters, numbers, and symbols that you have not used on any other platform. Once saved, you can log in immediately with your new credentials. If you do not receive the reset message, check your spam folder or request a resend after waiting a minute. For persistent issues, our 24/7 support team can verify your identity and assist with manual account recovery.

tableplus offers three main game categories designed to suit a wide range of player preferences in the Philippines. The Slots section features hundreds of titles from leading game providers, covering classic three-reel machines, modern video slots with bonus rounds, and progressive jackpot games with large prize pools. The Live Casino section streams real-time table games — including baccarat, roulette, blackjack, and dragon tiger — hosted by professional dealers from dedicated studio environments. Fish Game is a uniquely popular category in the Philippine market, offering multiplayer shooting games where players aim to catch fish and sea creatures for cash prizes. All three categories are accessible from the same account and balance, so you can switch between them without any additional steps. New titles are added regularly, and featured games are highlighted on the homepage for easy discovery.

Yes, all games available on tableplus use certified Random Number Generator (RNG) technology to ensure that every spin, card draw, and game outcome is completely random and independent of previous results. Our game providers are audited by recognised third-party testing laboratories to verify the fairness and accuracy of their RNG systems. Live Casino games are streamed in real time from regulated studios, adding an additional layer of transparency since players can watch every card shuffle and wheel spin as it happens. tableplus operates under applicable gaming regulations and is committed to providing a fair and transparent gaming environment for all players in the Philippines. If you ever have concerns about a specific game result, you can review your full game history in your account dashboard and contact support with any queries.

Absolutely — Fish Game on tableplus is fully optimised for mobile play on both Android and iOS devices. The touch controls are designed specifically for smartphone screens, making it easy to aim, shoot, and switch weapons with simple taps and swipes. You do not need a high-end device to enjoy a smooth experience; the game runs well on most mid-range Philippine mobile phones with a stable internet connection. For the best performance, we recommend using a 4G or Wi-Fi connection rather than 3G. You can access Fish Game directly through your mobile browser or download the tableplus app from the Download page for a more streamlined experience. Multiplayer rooms are available around the clock, so there are always other players to compete with regardless of the time of day.